A balanced presentation of technological and managerial issues emphasizing the improvement of individual and workgroup performance through information technology. Featuring an end-user approach to systems analysis, this text clearly addresses the links between information systems technology, people, and organizational goals. It provides a comprehensive, thoroughly up-to-date treatment of IS design, analysis, and implementation, with a practical focus on shaping information systems to enhance employee performance and carry out "real-world" business strategies. It includes a strong emphasis on workgroup (collaborative) technologies, knowledge management, and change leadership. The text is technically thorough, yet clear enough to be followed by non-specialists. One of its main strengths is the authors' use of an original project management method. This unique methodology makes the text easier to follow, and at the same time equips students with a useful model for managing projects in the workplace. Along with its emphasis on employee performance and business effectiveness, this text offers superior coverage in several key areas including knowledge management and end-user training. This text establishes a much-needed methodological link between systems analysis and work process redesign. It also distinguishes effectively between designing transaction processing systems and designing for end-user computing.

• A unique project management method-For understanding the complex interrelationship of technology design and analysis, employee performance, business process redesign, and organizational issues.

  • Allows student to build a framework for how Information Systems affect all aspects of the business. Ex.___

• Strong emphasis on organizational realities and designing end-user information systems-To achieve practical business goals and a unique focus on business process redesign that successfully links the methodologies of re-engineering and systems analysis.

  • Reminds students of the reality of being the end user of an Information System and how the features of that system aid in achieving practical business goals. Ex.___

• Companion Website: www.prenhall.com/regan-Features the Instructor's Manual, PowerPoint slides, text URLs, additional case studies, on-line Chapter 17, and more.

  • Brings another learning tool and information source to the student with the most current topical material. Ex.___

• Cases, cases, cases-Mini-cases will be included with each chapter; a comprehensive case will appear at the beginning of each Part and international cases are available on the website.

  • Drives home the practical aspect of creating, analyzing and using Information Systems for the student. Ex.___

• Updated treatment of important trends and issues-Comprehensive coverage of knowledge management, workgroup computing, life in networked organizations, and business process redesign.